Frequently Asked Questions
Everything you need to know about our handcrafted pieces.
What materials are used in Anushka Jain Jewellery?
We use high-quality materials including 925 Sterling Silver, 18k Gold Plating, and ethically sourced semi-precious stones to ensure long-lasting shine and durability.
How should I care for my jewellery to prevent tarnishing?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the airtight pouch provided with your purchase.
How long does shipping take within India?
Standard shipping usually takes 5-7 business days. Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your delivery.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. Please note that for hygiene reasons, earrings are not eligible for return unless they arrive damaged.
Do you offer international shipping?
Yes, we ship our collections worldwide. International delivery times vary by location but typically range between 10-15 business days.
Are your products hypoallergenic?
Yes, our jewellery is nickel-free and lead-free, making it safe for sensitive skin and comfortable for daily wear.